Marcel application
Book a journey

Accueil › FAQ client › Managing my journey 🚘 Book - change - cancel a journey › How do I obtain a quote and book my journey?


How do I obtain a quote and book my journey?

You can book your journey immediately or in advance, from 30 minutes* to 45 days before the start of your journey through:

*Booking 30 minutes in advance is only available for journeys in Île de France. For Lyon and Nice, you can book from 1 hour to 45 days before the start of your journey.

On the application or on the website:

  • Click leave “as soon as possible” (immediate booking) or “Book later” (advance booking)
  • Enter your pick-up and arrival addresses
  • Select your departure dates and times (if booking in advance)
  • In “Options”, enter any promotional codes or passenger details
  • When you receive the quote, you will be offered a price
  • Accept the quote and register your payment method

For a booking in advance, you will immediately receive an email confirming your journey.

On the date of your journey, we will send you a notification or text message with your driver's contact details when they are near, and a notification or text message to let you know when they have arrived.

 

You will also receive a detailed invoice for your journey once your journey is completed.

 

For more information, please visit the following pages:

Download the Marcel application

Your phone number will only be used to send you a download link. It will not be conserved or used for any other purpose.