Marcel application
Book a journey

Accueil › FAQ client › Managing my journey 🚘 Book - change - cancel a journey › I have not received an order confirmation


I have not received an order confirmation

A booking confirmation is automatically sent to you by email, and you can view all your bookings from your Marcel customer area.

 

If you have not received this confirmation, please log in to your account to check that your order has been processed.

 

You can also contact us here.

 

For more information, please visit the following pages:

Download the Marcel application

Your phone number will only be used to send you a download link. It will not be conserved or used for any other purpose.