Increased journey prices

In the event of an exceptional peak in bookings, a surcharge may apply to your journey.

Why might there be an exceptional spike in bookings?

• bad weather
• heavy traffic
• strikes
• demonstrations, etc.

Why are these supplements being applied?

Their purpose is to ensure better availability of our partner drivers. By offering more attractive remuneration to drivers, we encourage them to connect to the application, enabling more of them to provide you with service in more difficult conditions.

Can these surcharges vary?

Yes, it may change according to conditions on the ground and is regularly updated. Please feel free to try your booking again later.