What should I do if my payment method is refused?

Sometimes a payment may be refused by your bank, preventing you from confirming your order.

The most frequent reasons for refusal are:

• Insufficient funds in bank account or payment limit reached
• Bank card expiry date exceeded
• Card blocked for loss or theft
• Error entering 16 digits or security code (CVV)
• 3D Secure authentication failure

If payment is refused, please contact your bank to find out the reason for the refusal.