Transport for people with reduced mobility
Our partner drivers are not insured to transport disabled people.
It is preferable, for this type of service, to contact us by email so that we can provide a quote and put you in contact with a driver equipped for this type of service. This contact is all the more essential if specific access equipment is required (ramp or elevator, for example).
At the very least, it is imperative that the presence of a person with reduced mobility is mentioned in the booking request so that the driver offered the booking is aware of this and can anticipate the possibility of being picked up.
If this information is not mentioned at all in the booking request, and if the driver is unable to pick up the person, the journey will be cancelled and cancellation fees will be charged to compensate the driver.
For more information, please visit the following pages:
- How do I contact Marcel? 📞 ✉️
- How much does it cost to cancel a booking?
- What types of vehicles are included in Marcel's fleet (number of seats, luggage, ect.)?
- How can I ensure that the driver complies with the law pertaining to passenger vehicles with drivers?
- Can I transport skis / surfboad / golf bag?
- Can I carry bulky items?
